FAQ

Frequently Asked Questions

Everything we get asked before your first visit.

First visit

  • Do I need experience?

    No. Most of our guests are first-timers. Sessions are guided from start to finish and you simply lie down and let the sound do the work. If you can breathe, you can join.

  • What should I bring?

    Swimwear, two towels (one for sauna, one to dry off), a refillable water bottle and a warm layer for after sound sessions. We provide cushions, blankets, eye masks and everything else.

  • Can I come alone?

    Yes, and many do. Group ceremonies fill quickly with solo travellers from all over the world. The community here is unusually warm — you will not feel alone for long.

  • Are children welcome?

    Children over 8 are welcome at restaurant, shop and the Kundalini yoga class with a parent. Sound ceremonies and sauna evenings are designed for adults — please ask us before bringing kids to either.

  • Is sauna included with sound healing?

    They are separate offerings with separate pricing. Many guests combine them in one evening — sauna from 15:00, evening sound ceremony after. Ask us about a combined drop-in if that suits you.

  • How do I get to AUM?

    Scooter or songthaew from Thong Sala — about 15 minutes. We are on Google Maps as AUM Sound Healing Center. Drop us a pin on Telegram if you get lost and we will guide you in.

Booking & payment

  • Can I book online or only in person?

    Both work. Reserve on the website or message us on Telegram — we confirm within a few hours, usually faster during opening hours. You pay at the venue; online payment is coming.

  • How do I pay?

    At the venue — cash in Thai Baht, card or QR PromptPay. Online payment is coming soon. Soul Connection tickets are sold through Megatix. For multi-day passes or training courses we accept bank transfer.

  • Do you take deposits?

    For private ceremonies and group bookings of 6+ we ask for a 50% deposit to hold the slot. Drop-in sessions and the yoga class do not require any deposit.

  • What is your cancellation policy?

    Cancel 24 hours before a session and we refund or move you fully. Inside 24 hours we hold the deposit but apply it to your next visit. Same-day cancellations for medical reasons are always honoured.

  • Can I bring a group?

    Yes. Groups of 4+ get easier coordination over Telegram and a small discount on combined sauna + sound evenings. Groups of 10+ can book the dome privately — write to us about dates.

Health & safety

  • I am pregnant — can I join?

    The yoga class (let the teacher know first) and the restaurant are fine. Sauna and gong sessions are not recommended during pregnancy because of heat and deep vibration. Please consult your doctor and let us know on arrival.

  • I have a pacemaker or metal implant — can I join the gong sessions?

    Modern pacemakers are usually compatible with sound healing at our volumes, but we ask you to clear it with your cardiologist first. Mention it at check-in so we can seat you further from the gongs.

  • Can I do sauna if I have a heart condition?

    High blood pressure, recent cardiac events or unstable conditions are not compatible with our sauna intensity. Please consult your doctor. If cleared, take it slow — one short round at a time.

  • How are instruments cleaned?

    All shared cushions and blankets are aired and rotated daily. Sound instruments are wiped between sessions. The sauna is heated to full temperature daily, which sanitises the space naturally.

Sound healing & gongs

  • What is sound healing actually?

    A guided lying-down meditation where layered instruments — gongs, bowls, voice — wash over you. The vibration slows the nervous system, the mind quiets, and the body often releases what it has been holding.

  • How loud are the gongs?

    Loud enough to feel in your chest, never painful. The volume builds and drops in waves through the session. If you prefer a quieter spot, ask before you lie down and we will place you accordingly.

  • Will I fall asleep?

    Often, yes. The body drops into deep rest very quickly. That is welcome — even if you sleep through it, the nervous system absorbs the work.

  • What if I cry during the session? Is that normal?

    Completely normal. Laughter is normal too. Sound moves things that words cannot reach. Nobody around you will judge. The room is held for exactly that kind of release.

Practical

  • Where exactly is AUM?

    Koh Phangan, Surat Thani, Thailand — 15 minutes from Thong Sala by scooter. Full address and Google Maps link on our contact page.

  • What are opening hours?

    Kundalini yoga with gong at 09:30, Monday to Saturday. A sound practice at 11:30 most days. Sauna and ice bath from 15:00. Restaurant and shop 17:00–23:00. An evening practice every day — the exact time and format change with the day of the week, so check the schedule page.

  • Do you have parking?

    Yes, free parking for scooters and a few cars right at the entrance. Bigger vehicles can drop you off and park nearby on the main road.

  • Can I rent a towel or mat?

    Yoga mats are provided free for the yoga class. Sauna towels can be rented at the door for 50 THB if you forget yours. We sell our own AUM towels in the shop if you want to take one home.

Did not find your question?

Message us on Telegram — fastest reply, in English or Russian, usually within a few hours.